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Garrett was a very professional and courteous technician. He was timely in his arrival and did a thorough job explaining to me the work that he performed to include showing me the pictures he took of the work. He also explained to me the options available to me for additional services without being overly pushy in trying to sell me the extra services. All in all a great experience

Pleased with the service - Mr. Rains arrival was within the window indicated. He took great care in putting on protective covering for our flooring and he was very informative as well. He informed us that a different type of vent in one of our guest rooms might provide better distribution of heat/air and made note to replace during the spring check.

The service from the technicians as well as the office is why I continue to use this business over competitors for the past few years. The Technician who came out today by the name of Garrett Rains was easy to talk to, personal, professional and honest. The honesty from him was and is very much appreciated as HVAC systems are a very large investment. I look forward to getting my system replaced as I know the craftsmanship, due diligence and hard work will be set to the highest standards. Thank you again for giving us the cool air we desire in this aggressive Texas heat. Another fantastic technician came in today to assist with our new unit and he did wonderful....Read More »

Great experience with Classic H&A. Our technician Camden was wonderful. He explained the issue in detail to my wife and provided great communication through the repair process. Work areas were left clean. Would definitely do business with them again!

Our tiny guest home was having trouble heating. Donnie came out and diagnosed the problem very quickly. Outdoor temp too cold to add the required freon but Donnie gave us some things to do until outdoor temp warms up enough to truly fix the issue. Very happy that he found the issue and that he gave us a temp solution to get by for now. He also waved the fee for the call which was very much appreciated. This is the 3rd time that Classic Air has been out to look at multiple systems and they have done a great job at fixing without excessive fees. Will be on my list for all my...Read More »