Heating Repair in Rockwall, TX

Garrett was a very professional and courteous technician. He was timely in his arrival and did a thorough job explaining to me the work that he performed to include showing me the pictures he took of the work. He also explained to me the options available to me for additional services without being overly pushy in trying to sell me the extra services. All in all a great experience

Great experience with Classic H&A. Our technician Camden was wonderful. He explained the issue in detail to my wife and provided great communication through the repair process. Work areas were left clean. Would definitely do business with them again!

Our tiny guest home was having trouble heating. Donnie came out and diagnosed the problem very quickly. Outdoor temp too cold to add the required freon but Donnie gave us some things to do until outdoor temp warms up enough to truly fix the issue. Very happy that he found the issue and that he gave us a temp solution to get by for now. He also waved the fee for the call which was very much appreciated. This is the 3rd time that Classic Air has been out to look at multiple systems and they have done a great job at fixing without excessive fees. Will be on my list for all my...Read More »

Our heater was blowing cool air when Garrett arrived. Punctual and professional with a positive attitude, he quickly got to work inspecting and diagnosis the issue. He was able to diagnose the issue with ease and made the repair right on the spot. Turns out, the original installer (absolutely NOT AT ABC or Classic) years ago, made a poor wire connection which ended up being the issue. Goes without saying, but that certainly eased our worries of the potential costs we could have incurred. Sure, he could have said the whole furnace had to be replaced, or another large cost to incur, but the honesty and integrity he conveyed earlier today just secured his company a lifetime referral from this...Read More »

Really appreciate Classic Heating & Air Garrett Rains coming and giving a second opinion or if our system needed to be replaced. He was very thorough, knowledgeable and did a great job explaining everything.